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Post by malikmalin on May 4, 2021 17:10:51 GMT
Hi!
I just received my starter kit 2 today, a real beauty.
Misfortunately there has been some confusion in my order:
here is a copy of the customisation requested by me in accord with robert.
And you sent me 2 X 4ATTMIX instead 1 2VCA and 1 4ATTMIX I realy needed to have 2 X 2VCA, the one in the kit and the one in customisation.
Do you think it's possible to correct the mistake rapidly And give me the adress where I will send back the extra 4ATTMIX not ordered.
Cheers.
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Post by MikMo on May 4, 2021 20:14:54 GMT
I think it is better to e-mail Robert /TW than post this in the forum for quick resolution of the issue.
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Post by malikmalin on May 4, 2021 21:04:43 GMT
I think it is better to e-mail Robert /TW than post this in the forum for quick resolution of the issue. Well, las time I had no answer to my many mails, then in the forum I got immediate feed back.... SO
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Post by admin on May 4, 2021 22:29:59 GMT
Hi malikmalin, I'm sorry to hear about your order mishap, but Robert does not monitor the forum. So best is to send him an email so he is aware of the problem and then also let me know via PM so I can follow up for you.
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Post by malikmalin on May 4, 2021 23:25:46 GMT
Hi malikmalin , I'm sorry to hear about your order mishap, but Robert does not monitor the forum. So best is to send him an email so he is aware of the problem and then also let me know via PM so I can follow up for you. Thanks Cartsen, I just mailed Robert about that but as I said before, last time he didn't respond to my mail until I posted on this forum. I will let you know how things go but i don't know how send you PM mine is <hidden>. Cheers
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Post by malikmalin on May 7, 2021 12:51:32 GMT
Hi malikmalin , I'm sorry to hear about your order mishap, but Robert does not monitor the forum. So best is to send him an email so he is aware of the problem and then also let me know via PM so I can follow up for you. I sent you a PM, when you'll have time !!! THX
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