jota
Junior Member
Posts: 62
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Post by jota on Apr 11, 2022 17:55:55 GMT
hi there. i am experiencing some problems with my recently received TBD module. when opening the user interface there are no plug-ins showing up, also the display on the module itself remains dark. the LED glows in constant green.... any idea? wondering if i should try a firmware update....thanks for any help!
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jota
Junior Member
Posts: 62
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Post by jota on Apr 11, 2022 19:00:54 GMT
after several re-starts the interface works again. display is still dark....will try some caressing.
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Post by robertlanger on Apr 12, 2022 15:41:45 GMT
By default, the display is dark, but a short press of the CONFIG button wakes it up.
For connecting via the web interface, it's necessary to wait a moment after connecting via the USB-Cable.
HTH!
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jota
Junior Member
Posts: 62
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Post by jota on Apr 12, 2022 18:05:03 GMT
thanks robertlanger - unfortunately this seems to be a bigger issue. everything worked fine till my (worn) computer crashed. guess everything can be solved by flashing a new firmware....getting a stable internet connection unfortunately is not that easy where is reside.....so.....let's see when i will be able to solve the problem. for now i can do without the TBD... |
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Post by admin on Apr 13, 2022 6:25:55 GMT
Yes, flashing the firmware again would be a good first step in trouble shooting. Please let us know how that worked out for you.
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Post by tIB on Apr 14, 2022 7:03:48 GMT
So if I understand right I had a similar thing - no patches editable in the browser and click on the preset drop-down and you get a tiny black window icon?
I think I solved that by manually loading a preset - once the editor could see a patch everything worked as expected. I've another one to test out on later so I'll confirm in a bit...
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Post by tIB on Apr 14, 2022 10:27:43 GMT
So if I understand right I had a similar thing - no patches editable in the browser and click on the preset drop-down and you get a tiny black window icon? I think I solved that by manually loading a preset - once the editor could see a patch everything worked as expected. I've another one to test out on later so I'll confirm in a bit... [br So that's right - in order to get it talking for the first time you need to load a patch manually on the unit. Long press the config knob iirc. The other thing to watch is that you have both channels routed to the outs (stereo, except they aren't), assuming you want to hear both channels. |
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jota
Junior Member
Posts: 62
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Post by jota on Apr 16, 2022 19:33:15 GMT
okay. alright. it just needed some hundred tries on several computers (both PC and MAC). in the end flashing a new firmware solved the issue and TBD is back to life (still no display though...will get deeper into it tonight), works fine and all plug-ins show up in the interface. in the end i succeeded using my most worn PC and i was offline whilest flashing the firmware (if this means anything  . in some way, i believe, it does....). thanks for everybody's sympathies. have a nice weekend and happy easter to all! |
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Post by admin on Apr 17, 2022 2:14:59 GMT
Hi jota, I'm sorry that you had so much trouble with flashing the firmware. I agree that it could be easier, but the complexity of different OS versions is mind boggling. Robert L., Robert M., Mathias and I have worked for weeks to get an updater for both Windows and Mac which is relatively easy to use and self contained. Before that, you had to know Git and the Commandline to be able to update the TBD. More work will need to be done to make it more robust though. Could you please send me your system configuration of the the systems where it absolutely didn't work? Just so we have an idea where things could be improved in the future. |
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jota
Junior Member
Posts: 62
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Post by jota on Apr 17, 2022 18:37:19 GMT
the complexity of TBD is obvious and stunning. incredible work all of you did on this one! i want to point out that it seems to work fine with everybody else and that my technical issues are kind of 'esoteric'. i am usually recording to multitrack without the use of any computer/DAW, so i am possibly not exactly the person this module is targeted at. anyway, having used it when it worked, i can say that the possibilities it offers are just far beyond what one could wish for in any synth module in whatever synth format. with AE and so many people investing so much energy within the community, you get all this...even at a bargain price. so, let me say this: if you use a computer when making music - and you most probably do - get this module! or two of them....
i am afraid i can't be of any general help regarding technical or software issues. so, i won't get into the dirty details of my problems here. admin, will get back to you in a PM. if i am allowed to in german...thanks everybody! |
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Post by tIB on Apr 19, 2022 17:14:27 GMT
Oh, I've reached a next level of buzzkill with this thing - programmed 8 sound generators, snapped them into memory, edited the parameters displayed and it's voided my work. Not good.
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Post by tIB on Apr 19, 2022 17:16:26 GMT
That about two days work of figuring/messing up in the ether.
Edit: severely frustrated by this thing - imagine it's a bug in the recall and editting, but to lose that much work without knowing how makes me want to put a hammer through it. I'll take some time away from it, but not sure if these are something I'm willing to put more time into at this point. Shame.
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Post by tIB on Apr 19, 2022 19:26:10 GMT
So I got back on the horse, made more (basic) presets in order to see what happens next... probably a better step than smashing it like an angry toddler, though time will tell on that.
My theory, fwiw, is that it doesn't like editing the favourite settings when already stored. I also have question marks over whether it likes to stay connected to a computer through power cycles/sleep etc.
Had some odd behavior which may have been user error - patch reloaded without some of alterationss I thought I'd saved. Been through everything and I'll know from this point how volatile things are (or not hopefully). Also confused as to whether these come loaded with samples in the rom, which I thought they did as seem to remember demoing the wavetable is early on, and if they did where they have gone to. Again, could be me misremembering.
It's worth reminding folk to store all presets made and also to export favourites - at least that way recovery will be easier.
I do hope I can get this dialled in and stored well - gutted to lose some of the stuff I'd made but as long as it isn't a regular occurrence from this point on I'll be happy. Crosses fingers.
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Post by tIB on Apr 20, 2022 16:32:06 GMT
So far so good - I think editting the names/parameters of already stored presets when recalled is what annoyed it. I could test that, though I might not for obvious reasons!
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Post by visuellemusik on Apr 22, 2022 13:43:00 GMT
sorry to hear about the issues you had with the favourites, but also glad to hear you got it sorted out. I am just about to send a bugreport to Robert Manzke, the creator of the original TBD as well as the favourites-add on.
Sadly so far I could not reproduce the issue you are describing, so it will be quite hard for Robert to find the cause. I surely understand that you are happy that it's working now and don't want to go through the process of producing the issue again. But if you can describe a little bit more in detail, kind of step-by-step, what exactly you did to make it crash this really could be helpful.
When you say: "I think editting the names/parameters of already stored presets when recalled is what annoyed it. I could test that, though I might not for obvious reasons!" are you saying it crashed after the save-process and messed up the stuff you changed but had not saved then?
I had similar issues with an early version of the TBD-Framework (no favourites available back then) with presets, when they had many parameters, but Robert Manzke sorted that out, so I am not so sure what now the reason for the trouble with the favourites are. Even if many other users did not have the problem yet, I know of at least one user who also ran into this, so there must be some kind of common reason.
all the best, Mathias
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Post by tIB on Apr 22, 2022 17:16:19 GMT
sorry to hear about the issues you had with the favourites, but also glad to hear you got it sorted out. I am just about to send a bugreport to Robert Manzke, the creator of the original TBD as well as the favourites-add on.
Sadly so far I could not reproduce the issue you are describing, so it will be quite hard for Robert to find the cause. I surely understand that you are happy that it's working now and don't want to go through the process of producing the issue again. But if you can describe a little bit more in detail, kind of step-by-step, what exactly you did to make it crash this really could be helpful.
When you say: "I think editting the names/parameters of already stored presets when recalled is what annoyed it. I could test that, though I might not for obvious reasons!" are you saying it crashed after the save-process and messed up the stuff you changed but had not saved then?
I had similar issues with an early version of the TBD-Framework (no favourites available back then) with presets, when they had many parameters, but Robert Manzke sorted that out, so I am not so sure what now the reason for the trouble with the favourites are. Even if many other users did not have the problem yet, I know of at least one user who also ran into this, so there must be some kind of common reason.
all the best, Mathias
Thanks Mathias! I think what I did that confused it was editting the text in patches that were already stored as favourites - I'd recall a favourite, go in to the edit window, add text (to be displayed on the module) and then snap it to the same slot, which resulted in them all marked as void in the module - of the ten stored patches, only two survived, and I suspect they were the two I hadn't editted the text on in the way described above. Hopefully that makes more sense, but if not ask away. I'll see what happens in the coming days - I can test that behavior at some point but I want to check everything is stable over time first... Oh, and thanks again! |
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Post by visuellemusik on Apr 22, 2022 19:35:22 GMT
thanks a lot for the additional information, I guess I understand a little better what was/is going on. I am supposing this may be a problem with the JSON-Code (Java-Script) that gets generated as the file-format used to save presets and favourites. Maybe "somebody is cutting off the branch he is sitting on", as we put it in German ;-) Meaning data gets selected which will be not valid anymore once it's [re]used, but thats only a (maybe not so) educated guess of course.
Anyways, hopefully this will give a clue to Robert Manzke. I added your additional info to the bugreport on Github. Thanks a lot, I am sure this will be helpful!
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Post by tIB on Apr 22, 2022 20:03:08 GMT
My pleasure, and appreciate your work here, and your analogy makes sense. So far so good with the new set of favourites...
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Post by tIB on Nov 4, 2022 15:55:49 GMT
This thing isn't half frustrating - in theory it's incredible, in practice half the stuff I prep and save doesn't work. I wish I knew why.
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Post by tIB on Nov 4, 2022 18:45:04 GMT
Ok I half take it back - much more reliable on Roberts new app thingy. Problem with it is I expect it to do what I think and it often doesn't, or under the old interface freezes after heavy programming/uploading. I'll stop moaning though, as I know from my other one that once it's set up it works.
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Post by tIB on Mar 10, 2023 16:34:49 GMT
Take the above back - This thing is so buggy... I've had a rest from the ae system, come back to it today to find a load of presets had broken themselves, fixed them... Cycled, checked... Checked again...
Crashed on power cycle and I'm back to the same issues affecting the same patches. Totally unreliable, and the same with both modules. Awful.
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Post by tIB on Mar 10, 2023 17:13:18 GMT
In my head* there's an issue with boot up, where some of the larger firmwares are too big/take too long to load meaning it gets stuck on the landing/firmware page on startup...
If this happens the saved presets are lost in both the module and the app.
* I've no idea which firmwares are larger, but the above only seems to happen on some of them - simpler struggles, as do the braids and dings portovers. I can lose presets in just two of the 10 slots for example, but once gone I can't find a way to recover.
I think I'm at the point where I either avoid those apps or take them out the rack completely - ice spent more time debugging than making music since putting them in.
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Post by tIB on Mar 10, 2023 20:54:43 GMT
So I've reported my issues to Robert who is going to see if he can reproduce. Meanwhile I've got a full set of presets in both machines that behaved this evening. I'll see how it goes and update here...
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Post by tIB on Mar 11, 2023 18:41:35 GMT
Another little update - its so far behaved itself today. No crashes on reboot, all saved patches stored retained... I hope it stays that way.
Eamwhild I really need to get my phone setup with the right connector to use that app - it would be auch easier put right if I could import stored patches from what's in my pocket, rather than dusting off the laptop.
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Post by tIB on Mar 17, 2023 9:09:34 GMT
So I'm hoping this one is now troubleshot: I replaced the presets causing it to lock up on boot and its behaving again - no freezes, no lost presets etc.
I wonder if the loading/rebooting issue was caused by a couple of corrupted presets, though I've no idea how they came to be that way (and I'm guessing!).
So for now its doing as its told and I've also picked up an adapter so I can use the tbd android app which is far better for my uses... excellent!
Fingers crossed...
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. in some way, i believe, it does....). thanks for everybody's sympathies. have a nice weekend and happy easter to all!